CONTACT US
Last updated: 2 September 2026
We're here to help
If you have a question about your Lyvetic® order, delivery, returns, refunds, INFLOW® or any other enquiry, our customer support team is available to assist you.
Customer support
Email: support@lyvetic.com
For questions relating to an existing order, please include your full name and order number. This allows us to identify your order and respond as efficiently as possible.
We aim to respond within a reasonable timeframe during normal business days. Response times may be longer during busy periods, promotional campaigns, weekends and public holidays.
Returns, refunds and cancellations
If you wish to cancel an order, request a return or refund, or report a damaged or incorrect delivery, please contact us at:
Please contact us before sending any product back. We will provide the appropriate return instructions and return address for your order.
Our Shipping & Returns Policy, Return & Refund Policy and Terms & Conditions explain your statutory consumer rights and our voluntary 60 Day Satisfaction Guarantee.
Product information
Lyvetic® INFLOW® is a food supplement, not a medicine.
Please read the product label, ingredients, recommended use and warnings before taking the product.
We cannot provide medical advice or determine whether INFLOW® is appropriate for your individual circumstances.
If you are pregnant, breastfeeding, taking medication, have a medical condition, have an allergy or are unsure whether the product is suitable for you, please consult a qualified healthcare professional before use.
Food supplements should not be used as a substitute for a varied and balanced diet and a healthy lifestyle. Do not exceed the recommended daily dose.